Privacy Policy

Last Updated: April 19, 2026

At Pakistani Eye Doctors ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to book appointments with ophthalmologists across Pakistan.

1. Information We Collect

Personal Information

When you book an appointment or contact us, we may collect personal information including:

• Full Name
• Phone Number
• Email Address
• Age and Gender
• City and Location

Medical Information

To facilitate appointments, we may collect health-related information such as symptoms, previous medical history, or the reason for your visit. This information is collected solely to share with the doctor you are booking.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Appointment Booking: To process and confirm your appointments with doctors.
• Communication: To send you appointment confirmations, reminders via SMS and email.
• Service Improvement: To understand user needs and improve our platform.
• Legal Compliance: To comply with applicable laws and regulations in Pakistan.

3. Sharing Your Information

We respect your privacy and do not sell your personal data. We share your information only in the following circumstances:

• With Doctors: Your booking details and medical notes are shared with the specific doctor or clinic you have booked an appointment with.
• Service Providers: We use third-party services for SMS gateways and email delivery. These providers are bound by confidentiality obligations.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal/medical record retention laws).

6. Cookies

Our website may use "cookies" to enhance user experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Children's Privacy

Our services are not intended for children under 13 years of age. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: